Reference

Privacy Policy for Your sonic55 Account

Our Privacy Policy explains what we collect when you open a sonic55 account, use DANA or QRIS, and move between the lobby and your wallet.

Account dataWallet recordsDevice securityPolicy requests
sonic55 Privacy Policy for Your sonic55 Account
HELP WITH REQUESTS

Get Policy Help Near Your Account

A clear contact path helps when you want to ask about the Privacy Policy, correct account details or understand a wallet record.

Policy questions Ask us which account, device or payment records relate to your Privacy Policy question.
Correction requests If your account contact or verification detail is wrong, tell us what needs changing…
Wallet status For a privacy question linked to a bank transfer or virtual account, send the…
DATA HANDLING

What You Can Check And Change

We keep this Privacy Policy practical by connecting each data use to an account action you can recognise.

Account details

We use the contact details you submit to create and maintain your account, complete phone verification and respond to account requests. Check those details from the account path and contact us if something no longer matches.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records help us match a request to your account. They can show amount, status and reference details without giving us your wallet password.

Cookies and sessions

Cookies or similar storage can keep a secure session active and remember choices on your device. Clearing them may sign you out or require another account step when you return to sonic55.

Device protection

Browser, device and session signals help us notice unusual sign-in patterns and protect account access. They are reviewed for security purposes rather than used as a substitute for your phone verification.

Retention timing

We retain records for the period needed for account operation, payment reconciliation, security and applicable legal duties. When a record is no longer needed for those purposes, our process addresses its removal or de-identification.

Your requests

You can ask about access, correction or deletion through our support route. Include your registered contact and a clear request; we may verify your identity before sharing, changing or removing personal data.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the questions you may have before opening a sonic55 account or connecting an Indonesian wallet. We focus on the records created by login, phone verification, device use and payment status, with access handled where local law permits. If your situation is not listed, use the support path and provide enough detail for us to identify your account safely.

It covers account details, phone verification, device and session signals, cookies, support requests and payment references. This includes records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity when those methods are used.

Phone verification helps confirm that the person requesting account access is connected to the account contact. It also supports requests to correct or access personal data, so we do not disclose account details to the wrong person.

Our payment-status checks use transaction references and status details, not your DANA, OVO, GoPay or banking password. Never send a wallet password through support. A receipt reference is enough for us to investigate a matching request.

You can contact us with an access request and the registered account contact. We may complete an identity check before responding, then explain which records can be provided and whether any security or legal restriction applies.

Send the correction through our support route and identify the field that needs changing. We may ask for phone verification or another account step before updating it, especially when the change could affect wallet matching or account access.

We keep data only as long as needed for account access, payment reconciliation, security, support and applicable legal duties. The period can differ by record type, including a QRIS receipt, device signal or support conversation.

You can submit a deletion request through support, and we will assess it under the Privacy Policy and applicable rules. Some records may need to remain for security, payment reconciliation or legal duties where local law permits.